Returns and refunds

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If your item arrives faulty or damaged, stops working properly, or isn't what we described, contact us and we'll arrange a repair, replacement or refund.

Email danielgsanders@icloud.com or call 0412 984 869 with:

• your order number
• a short description of the problem
• a photo, if you can

We'll reply with what happens next. We pay the cost of sending back a faulty item.

Refunds go back to the payment method you used at checkout. Your bank may take a few business days to show it.

We don't offer refunds or exchanges if you simply change your mind about an item that isn't faulty. Please check the fit guide on the product page before you buy. This doesn't affect your rights above.